Frequently Asked Questions

Frequently Asked Questions - Bright Slice Eco-Friendly Chopping Boards

Find answers to common questions about our eco-friendly plastic chopping boards and shopping with Bright Slice New Zealand.

Product Questions

Are your chopping boards really eco-friendly?

Yes! Our chopping boards are made from eco-friendly plastic materials that are BPA-free, recyclable, and designed for long-lasting use. This durability means fewer replacements and less waste over time.

What sizes do your chopping boards come in?

Our chopping boards are designed for versatile kitchen use, perfect for meal prep, food preparation, and everyday cooking tasks. Each product page shows specific dimensions.

Are they dishwasher safe?

Absolutely! All Bright Slice chopping boards are dishwasher safe. Place them on the top rack and use regular dishwasher detergent. Avoid high-heat drying cycles for best results.

Will the colours fade over time?

Our vibrant colours are designed to last. With proper care following our care instructions, your chopping board will maintain its beautiful appearance for years.

Are they food safe?

Yes, all our products meet New Zealand food safety standards. They're non-toxic, BPA-free, and safe for all food preparation tasks.

Shipping & Delivery

Do you ship throughout New Zealand?

Yes, we offer New Zealand-wide delivery for all our eco-friendly chopping boards. Shipping costs and timeframes are calculated at checkout.

How long does delivery take?

Standard delivery typically takes 3-7 business days within New Zealand.

Do you offer free shipping?

Shipping costs vary based on location and order size. Check our current shipping promotions at checkout or contact us for bulk order shipping rates.

Care & Maintenance

How do I clean my chopping board?

For daily cleaning, simply wash with warm soapy water or place in the dishwasher (top rack only). For detailed care instructions, visit our complete care guide.

Can I use both sides of the board?

Yes! Our chopping boards are designed for use on both sides, giving you maximum versatility for different food preparation tasks.

Orders & Returns

What if I'm not satisfied with my purchase?

We stand behind the quality of our products. If you're not completely satisfied, please contact our customer service team to discuss return or exchange options.

Can I track my order?

Yes! Once your order ships, you'll receive tracking information via email so you can monitor your delivery progress.

Do you offer bulk discounts?

For bulk orders or commercial inquiries, please contact us directly. We're happy to discuss volume pricing for restaurants, cafes, or large households.

About Bright Slice

Where are you located?

Bright Slice is proudly based in New Zealand, serving Kiwi kitchens with sustainable, stylish chopping board solutions.

Why choose eco-friendly plastic over wood?

Our eco-friendly plastic boards offer several advantages: they're more hygienic (non-porous), dishwasher safe, won't harbour bacteria, don't require oil treatments, and last longer than traditional wooden boards.

Are your products made in New Zealand?

We're a New Zealand-based company committed to quality and sustainability. Our boards are designed in New Zealand and made overseas. For specific manufacturing details, please contact our team.

Still Have Questions?

Can't find what you're looking for? Contact our friendly customer service team - we're here to help make your Bright Slice experience exceptional!